Meet Our Staff

“ ” Highly recommend purchasing Semi-Duty Volvo parts from Jack (Salesman) or Mike (Sales Manager). Everything was delivered on time and accurately, prices were fair, and there were no overcharges. Fix My Truck, Inc. Shop Manager, Noah.

“ ” Had my Volvo truck fixed at Coffman. Incredibly efficient, quick, professional and custumer oriented team! Highly recommended!

“ ” Took my truck for service . Great mechanics and technicians very informative, skilled . Specially wonna say thank you to Jassica she was super responsible and helpful. All dealers around Chicago must take example of this location..

“ ” Amazing, truck was taken in for diagnostics immediately after the driver checked in, transmission sensor replaced under warranty and the truck was back on the road in no time. Thanks again. This will definitely be my go to place from now on, for any repairs and future truck purchases

“ ” Jason was excellent. He answers all our questions and took care of all. For my next car I definitely go back and work with him. John was also very friendly and exposto us the add tags to use their services

“ ” Coffman Trucks were awesome to work with. We had to wait on the manufacturer, but Chet kept us in the loop. We actually flew in from out of state and Chet made it a breeze. He even arranged for a pickup at our hotel. We will definitely be buying from Coffman again.

“ ”

View Full Mystery Shop

“ ” Long time partner/vendor for parts. Parts and service guys always answer tricky questions or use various resources to find an answer. Happy to work with Coffman team

“ ”

View Full Mystery Shop

“ ” The internet sales director was quick to respond to our inquiry. He sent us all the pictures we requested. We drove almost 7 hours to test drive, the vehicle was exactly as described, and was ready to go. All in all it took less then an hour and we were headed home with our dream vehicle. We highly...

“ ” The call was transferred quickly to sales, and Allan picked up the phone. He introduced himself and department. His greeting was professional and enthusiastic. During the call, Allan gave me his complete and undivided attention. He asked for and addressed me by name. Allan told me about the Yukon...

“ ” Mike answered the phone in a cordial and upbeat manner. He sounded enthusiastic and very helpful. Mike gave me his undivided attention and did not interrupt me. He asked for my last name, but never used my name in the conversation. He did not ask me for any contact information. Mike asked me what...

“ ” The sales associate answered the phone call in a clear and enthusiastic tone. The sales associate spoke in a clear and professional tone and it was easy to understand the sales associate during our interaction. The sales associate asked me for my name and addressed me by my name during our...

“ ” The manager greeted me and asked how he could help me. He told me he would call one of his sales associates over to help me. Jason was very engaging, as he smiled broadly and made good eye contact. He showed great enthusiasm in greeting me. His clothes were clean, but they seemed to be...

“ ”

View Full Mystery Shop

“ ” My call was answered immediately by Andrew who thanked me for calling and offered assistance. I told him that I was interested in a new GMC SUV or crossover and he offered assistance in an enthusiastic manner. Andrew immediately asked me for my contact information, and he began to address me by...

“ ”

View Full Mystery Shop

“ ” Dan was enthusiastic and kind when he answered my call. He definitely sounded engaging. Dan was focused and attentive. He spoke clearly. My contact information was not requested, though he did request my name. Dan offered me a date and time that worked for me. I accepted his offer and he scheduled...

“ ”

View Full Mystery Shop

“ ” After my call was transferred, Andrew picked up the phone and told me I had reached the sales department. I introduced myself to Andrew and told him that I was looking for information on a new vehicle. Andrew said that he would be glad to help me out and he spoke in an upbeat and engaging tone. He...